Returns & Exchanges

We want you to be completely satisfied with your Anova kitchen tools, which is why we offer a 100-day money-back guarantee on all orders placed directly through our website. If your precision cooker doesn't meet your expectations, you can return it for a full refund within the eligibility window.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to begin the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a Return Merchandise Authorization (RMA) form to include in your package.

3

Pack and Ship

Securely pack your Anova device in its original packaging if possible, attach the prepaid label, and drop it off at the designated carrier location.

4

Receive Your Refund

After our warehouse inspects the returned unit, we will process your refund back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing